Course Scheduling Specialist II

The Course Scheduling Specialist II position is responsible for supporting the work of the Course Scheduling department.
This position assists in creating course sections in Datatel for campuses and online, running reports and assisting with administrative office duties as well as all other duties as assigned by the Registrar’s office.
Minimum Qualifications 1.
Bachelor’s degree, OR a minimum of three years of work experience at an institute of Higher Education 2.
Work experience in providing technical assistance to others, and communicating technical/complex information both verbally and in writing 3.
Ability to learn the necessary software required by the Course Scheduling Department in order to maintain appropriate systems and troubleshoot issues 4.
Proficient skill in Excel and database management Preferred Qualifications 1.
Experience with Microsoft software, including ACCESS 2.
Knowledge of TROY’s Online Intent to Graduate Form/Process 3.
General Knowledge of TROY Catalogs 4.
Knowledge of and ability to remain in compliance with all TROY policies and procedures related to student academic records and FERPA laws 5.
Knowledge in the use of Datatel for the purpose of maintaining academic student records 6.
Work experience in providing technical assistance to others, and communicating technical/complex information both verbally and in writing