Front Office Manager

Front Office Manager Location: Montgomery, AL, 36104 Skills: Front Office We are seeking a highly motivated and experienced Front Office Manager to join our team.
The ideal candidate will have a strong background in front office management and exceptional customer service skills.
Responsibilities: Manage and oversee all front office operations Ensure exceptional customer service is provided to all guests Train and supervise front office staff Develop and implement policies and procedures to improve efficiency and productivity Handle guest complaints and resolve issues in a timely and professional manner Manage room reservations and ensure accurate billing and payment processing Maintain accurate records and prepare reports as needed Collaborate with other departments to ensure seamless guest experiences Requirements: Two years of front office management experience Proven experience as a Front Office Manager or similar role Excellent communication and interpersonal skills Strong leadership and management skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and hotel management software Bachelor's degree in Hospitality Management or related field preferred