As a family owned and operated business, 12 Oaks Services has been proudly providing valet and parking service throughout the Southeast for more than 15 years.
We are a fun and flexible company to work with and look forward to potentially having you on the team!
We are seeking an experienced, customer service focused hotel valet supervisor in Montgomery, Alabama.
We provide a first class valet parking and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds the guest's expectations.
As valet supervisor, you will support the operation by guiding the team while on duty.
Valet Supervisors are the linchpin to a successful operation and must always maintain a positive and impactful presence.
Pay range is based on an hourly rate + tips
Job Duties:
Guide the team's interactions with guests and fellow employees by being a positive role model.
Provide oversight to operation through demonstrated competence in guest services, parking strategy and proper reporting.
Ensure team has tools needed to perform respective duties, share communications through pass along logs, etc.
Work collaboratively with the valet team ensure prompt service for every guest.
Train and develop staff as needed to ensure top-level service and hospitality.
Ensure that appropriate service recovery measures are followed to ensure guest satisfaction with our services and associates.
Perform ancillary duties as directed.
Maintain professional appearance of yourself, your team and work area while on duty.
Minimum Qualifications:
High school diploma or GED required
Six months leadership experience preferred
Excellent oral and written communication skills
Ability to handle multiple priorities in a fast-paced environment
Requirements:
Candidate must have a valid driver's license
Candidate must be at least 18 years of age
Candidate must have a clean motor vehicle record
Candidate must be friendly with guests and other employees
Candidate must have valet parking experience
12 Oaks is an equal opportunity employer.
12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.