Description:
Why You'll Love This Job
A fast growing company in the beauty lifestyle category, is seeking an exceptional Assistant Center Manager with a passion for sales, team building and training to oversee operations and drive performance in our expanding locations.
** Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends
If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to lead a top performing team in the family, then this is the place for you!
As Assistant Manager, you will be accountable for all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.
Job Responsibilities
Drive this top performing location to break national company records
Infuse the team with a passion for creating outstanding customer experiences
Recruit, train retain front desk sales associates and estheticians
Foster a positive work environment that encourages ideas and innovative problem solving
Set associate goals focusing on sales growth and profitability
Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
Implement and execute systems/process consistent with a high performing franchise
Create visual tracking and analytical reports using Excel, Word and Power Point
80% of time is customer facing, however you will also be responsible for administrative tasks including, but not limited to payroll, scheduling, inventory and reporting
Organize outreach and marketing events
Requirements:
Required Skills
A passion for people and sales!
Prior experience leading a high performance sales team in a retail or spa environment
Demonstrated success as an effective trainer and motivator to create a winning team
Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented
Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
Ability to work flexible schedule including days/evening/weekends
Previous EWC, Massage Envy experience is a plus
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